Online Quote - Very limited and poor

Moving forward (or I should nkw say BACKWARDS) I've tried to fill in online quote on Outsurance webpage.

After the east: name, surname, cell number, now I am stuck with this 'brilliant' must-complete ID section?

I am not SA and I've been living here for almost 9 year and been with AA, Discovery, Sanlam, Hollard and others and never find it hard to request a quote (they either provide an option for passport or optional fill-in ID or never).

No call-me option and I am not welling to waste 20 minutes of my airtime over Ts'n'Cs and long discussion for a service that I am not if it will satisfy me request.

I turned down and already submitted to Discovery and AA.

Good luck (hope your online services could match your TV figure!)