CM
Cebisa M
1 reviews | Active since Jun 2019
23 Jan 2024, 13:53
One happy customer
I want to give Kudos to Princess Shabangu, a exceptional claims advisor. I had an unfortunate event that took place on the weekend and i had to claim. Of course one is always nervous when submitting a claim because you just don't know what the outcome will be. Princess took over my claim and in 24 hours, it was approved and the service provider who had to assist had already made contact. She is a exceptional professional and Outsurance is lucky to have an employee of this nature. She made my experience pleasant and put me at ease as quickly as possible, hit customer experience right out of the park. I am one happy customer!! Thank you Princess Shabangu.
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Replies (1)OUTsurance's replyOfficial
23 Jan 2024, 14:30Good day Cebisa,
Not good to read about the incident. We hope you are doing ok.
It's refreshing to read about your awesome service experience. Princess is a star!
Regards,
The OUTsurance Team
Not good to read about the incident. We hope you are doing ok.
It's refreshing to read about your awesome service experience. Princess is a star!
Regards,
The OUTsurance Team
OUTsurance's reply23 Jan 2024, 14:30
Official
Good day Cebisa,
Not good to read about the incident. We hope you are doing ok.
It's refreshing to read about your awesome service experience. Princess is a star!
Regards,
The OUTsurance Team
Not good to read about the incident. We hope you are doing ok.
It's refreshing to read about your awesome service experience. Princess is a star!
Regards,
The OUTsurance Team
