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Cathy Cathy.moorgas

1 reviews | Active since Jul 2025

14 Jul 2025, 11:50

On the 27/06/25 my dog Zoey was bitten by another dog

On the 27/06/25 my dog Zoey was bitten by another dog. We had to rush her to Westville veterinary hospital as it was after hours. I could not get through to outsurance as it was after hours so I logged a claim online. They called me back Sunday morning but unfortunately my dog passed away in the early hours of the morning. The consultant was very sympathetic and assisted me very efficiently. I had to pay the hospital but Outsurance settled me 2 days later. very quick and efficient service.also very sympathetic which my family and I really appreciated. Thank you

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Replies (1)
OUTsurance
OUTsurance's reply14 Jul 2025, 11:54
Official
Hello Cathy,

We are so sorry for your loss. Thank you for commending the advisor on her excellent service, 

we are happy we could be there for you when you needed us! 

We appreciate your kind words.

Regards
The OUTsurance Team