On my initial phone call to enquire about a claim, I was assisted without hassle

On my initial phone call to enquire about a claim, I was assisted without hassle. Call center agent was very helpful and explained the process.. The assessor contacted me very early the next morning, arranging a time to come out. Assessor was friendly and efficient. The claim was put through the very same day. Outsurance contacted me again, once the assessor made her assessment. Again very friendly and helpful. Explained time frame and what to expect.