O well, If you want loyalty..... you know how that goes

Item: OUTsurance
Rating: 2
Author: riaan L

I am quite lost for words. Being a client of yours for 15 plus years and then you just stopped worrying about me and I cancelled.

I then though let me give OUTsurance one more try. Guess what, now you want to quote me more that before.. It is a petty your customer retention department is really off the drum beat...

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Replies (1)

OUTsurance's replyOfficial

21 Jan 2022, 11:49

Good day Riaan,

Thanks for sharing your concerns with us.

Estelle our sales manager contacted you to address your concerns. In order for us to provide you with an accurate quotation we need to do underwriting with you. Estelle has discussed our quote process in detail with you and an appointment has been scheduled to do the underwriting with you.

We are sorry for the inconvenience caused.

Regards,
OUTsurance

OUTsurance's reply21 Jan 2022, 11:49

Official