RM
Ridwaan M

1 reviews | Active since Jun 2017

01 Jun 2017, 17:48

Now that's what I call customer experience

<p>I was about to cancel my policy with them, then I was redirected to Kylan Govindasamy to initiate the termination. He was extremely polite and friendly and went out on a limb to better the quote I had received from a different insurer. He took the time to get to know me and structure an offer that suited my needs. He was excellent and thorough, and went above and beyond what I had experienced anywhere else. I went from wanting to terminate my policy, to keeping it just because of him and the service I had received. Truly the best, thank you. </p>

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Replies (1)
OUTsurance
OUTsurance's reply02 Jun 2017, 08:05
Official

Such awesome feedback to receive!

Excellent work Kylen, we are proud to have you on our team. Keep up the good work!

Regards, Sarah