Nothing awesome about Outsurance
<p>It seems that it is time to look for a better insurance company who can deliver the service I pay for.</p> <p>If there is one thing that I've learnt in 2016, it is that Outsurance cannot process vehicle claims efficiently.</p> <p>My latest claim is still not resolved after more than a month. The excuse is that they could not contact me. A lame excuse for a company that has 3 numbers to contact me on as well as my e-mail address...</p> <p>How long can it take to replace a windscreen?</p>
You have our sincere apologies for the huge delay in ensuring your claim is finalised swiftly!
Our claims manager, Zandi contacted you and provided you with feedback after being in contact with the service provider.
An appointment has been made for Thursday and Zandi will follow up with you until the matter has been concluded for you.
Thank you for accepting our apologies.
Regards
Dinky
You have our sincere apologies for the huge delay in ensuring your claim is finalised swiftly!
Our claims manager, Zandi contacted you and provided you with feedback after being in contact with the service provider.
An appointment has been made for Thursday and Zandi will follow up with you until the matter has been concluded for you.
Thank you for accepting our apologies.
Regards
Dinky