Not very good service for first time claim in 12 years

<p>I was not very pleased with how outsurance dealt with my claim in December . Not to mention it was my first time of ever claiming in 12 years. Another funny thing is that Outsuranc debits my account once a year for an amount over 5000 so now I want my money back so I can go look for a insurance company that really does its work . </p>