Not the poorest, THE WORST Insurance Company IN SOUTH AFRICA!

If I have to go according to the ultra poor reviews here I can understand why my experience was as bad as other consumers! as many as 3 PER DAY...

I was a client of Outsurance for 20 YEARS!!! and never had such bad service in my life, to a point where I was forced to cancel my policy with them.

I submitted 3 claims in the past 4 years with minimal values/payout (whilst I had close to R200k in my account in payments) and all 3 claims was a disaster to say the least! Each claim was managed in a terrorizing manner where the claim adviser's make you feel like you are responsible and at fault party with a break-in, ******* and an accident claim.

I recently had an accident claim submitted where a 3rd party drove into the side of my daughters vehicle. Because this was a 3rd party I tried to claim from their insurance first to no avail,, 3 quotes was given to us ranging in the mid twenty to high twenty thousand range damage. I then claimed from Outsurance, had the vehicle taken to their assessor and they approved only twelve thousand rand value. How on earth is this possible. I then were informed that I had to pay double the excess amount - Eight thousand rand for a Twelve thousand rand claim! I then received a mail stating that my installment will be increased with another R400 per month!

This led me to cancel my policy, i got a quote for One thousand rand cheaper from their competition! PLEASE DO NOT FALL FOR THEIR ADVERTISING. They hook you and before you know it you are paying an increased premium - never happened to me before, only the last 5 years they started sliding backwards. I asked them to adjust the premiums as all my vehicle depreciated and my policy was not adjsuted accordingly. They then came back with another INCREASED premium based on some bull&%% stats!

In the past 20 years with them I only received my outbonus twice! What a gimmick. I am a senior manager in the motor industry Outsurance, I can promise you now that I will bad mouth your company until the day I die, all over social, face to face and wherever I can! Every client that want to purchase from us will be informed of your dis-respect to clients, your incompetence, your false advertising, your poor levels of service to premiums and claims etc etc etc...

I ended up paying Nineteen thousand rand repairs to my daughters vehicle, saving myself some money on premiums and a personal vendetta to discredit Outsurance for as long as possible! I am also still waiting on your so-called promise that you will take legal action against the 3rd party that damaged my daughters vehicle...