Not staying true to your promises... selling **** news

On the 8th October 2020 I received a call from one of your sales agent if my memory serves me well his name was John who stated that he want to “Save me money on my car and home content insurance & if he can’t he will pay or give me money”. With that said we spent close to 30 minutes which I was sharing my information in which when the quote was finalized it was slightly higher than my current insurance. For a fair process, I requested the guy to give me a call the next day so that I can give him the exact figures and information because maybe he can save me money however because I wanted to be certain on other aspects and really compare the offer even if it was higher but better I can opt for it.

The next day came and no call. On Tuesday the 13th of October I get a call from the guy which I informed him that I’m about to enter into a meeting therefore can he call the next day in which he did. While talking to him and informing him that the benefits being offered and the one I have were really similar therefore it wouldn’t make sense for me to change to a expensive insurer by R500 because of the name in which he said he understands and just hung up...... No bye bye, no efforts made.... NO PAYMENT TO ME

Kante how does this work?