NB
Nadia B
1 reviews | Active since Aug 2018
16 Apr 2026, 13:59
Not looking after clients
Not looking after clients and willing to pay *****ulent 3rd party claim. Not serious about their clients. I will be cancelling my policy most definitely. What you advertise and how you go around with your clients, is a disgrace.
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OUTsurance's replyOfficial
22 Apr 2026, 09:52Hello Nadia
We can confirm that our Assessing Manager, Yasin has been in contact with you and has discussed the way forward with you. A physical re‑assessment of the third party’s vehicle has been scheduled directly with the third party.Once the re‑assessment has been completed, we will be in touch to provide you with an update and further feedback.Thank you for your patience while this process is being reviewed. We do apologise for the inconvenience this has caused. Regards, The OUTsurance Team
We can confirm that our Assessing Manager, Yasin has been in contact with you and has discussed the way forward with you. A physical re‑assessment of the third party’s vehicle has been scheduled directly with the third party.Once the re‑assessment has been completed, we will be in touch to provide you with an update and further feedback.Thank you for your patience while this process is being reviewed. We do apologise for the inconvenience this has caused. Regards, The OUTsurance Team
OUTsurance's reply22 Apr 2026, 09:52
Official
Hello Nadia
We can confirm that our Assessing Manager, Yasin has been in contact with you and has discussed the way forward with you. A physical re‑assessment of the third party’s vehicle has been scheduled directly with the third party.Once the re‑assessment has been completed, we will be in touch to provide you with an update and further feedback.Thank you for your patience while this process is being reviewed. We do apologise for the inconvenience this has caused. Regards, The OUTsurance Team
We can confirm that our Assessing Manager, Yasin has been in contact with you and has discussed the way forward with you. A physical re‑assessment of the third party’s vehicle has been scheduled directly with the third party.Once the re‑assessment has been completed, we will be in touch to provide you with an update and further feedback.Thank you for your patience while this process is being reviewed. We do apologise for the inconvenience this has caused. Regards, The OUTsurance Team