1 reviews | Active since Feb 2015
Not honoring third party claim
My neighbor drove into my car a few months ago. The driver door was badly damaged. She admitted guilt. I went to a very affordable panel beater (to try and keep the price down) and logged a third party claim against Outsurance. Door has to be replaced - comes to R8 069.78.
Now Outsurance only wants to pay R5 5593.24. They give the price of the door as R1595 - but I phoned Volkswagen this morning - the price is actually R2200. Why does Outsurance not want to do the right thing. They are *****ing money from me. All I want is fair compensation. Regards Tinus
Good day,
Shantal our legal advisor has contacted you to discuss the merits of the claim in detail and she explained the process to you. Subsequent to her conversation with you, the settlement offer was emailed to you and we are waiting for your signed copy.
Thanks, Kelvin
Good day,
Shantal our legal advisor has contacted you to discuss the merits of the claim in detail and she explained the process to you. Subsequent to her conversation with you, the settlement offer was emailed to you and we are waiting for your signed copy.
Thanks, Kelvin