DW
Danie W
1 reviews | Active since Feb 2025
11 Feb 2025, 11:04
Not honoring R1500 promotion
Outsurance promotions almost impossible to get. Time wasters refnecking expirance Please pay my wifes R1500 like agreed. We don't want to talk anymore to you. Are 1h30min of my time not enough?! Must I keep my car insurance with you? How will you handle a claim the same than the promotion. Please remove this story of promotion if you can not honour the deal. My question to outsurance if you can not keep a promise how wil you build clients. Please don't phone me or my wife! Frustrated client
Helpful (0)
Replies (3)0
Replies (3)
OUTsurance's replyOfficial
11 Feb 2025, 11:33Hello Danie
Your feedback is disappointing. We are very sorry to see you have not been assisted right away.
The matter has been escalated to our management team and you will be assisted.
Thank you for bringing letting us know.
Regards
The OUTsurance Team
Your feedback is disappointing. We are very sorry to see you have not been assisted right away.
The matter has been escalated to our management team and you will be assisted.
Thank you for bringing letting us know.
Regards
The OUTsurance Team
OUTsurance's reply11 Feb 2025, 11:33
Official
Hello Danie
Your feedback is disappointing. We are very sorry to see you have not been assisted right away.
The matter has been escalated to our management team and you will be assisted.
Thank you for bringing letting us know.
Regards
The OUTsurance Team
Your feedback is disappointing. We are very sorry to see you have not been assisted right away.
The matter has been escalated to our management team and you will be assisted.
Thank you for bringing letting us know.
Regards
The OUTsurance Team
DW
Danie W's updateReviewer Update
12 Feb 2025, 10:06Hello outsurance
You are disappointing a big company like you wasting my time like that!
Indonesia want to talk to you pay my money in my bank account like agreed.
I'm not wasting 1minute with outsurance any more.
Disappointed
Customer
You are disappointing a big company like you wasting my time like that!
Indonesia want to talk to you pay my money in my bank account like agreed.
I'm not wasting 1minute with outsurance any more.
Disappointed
Customer
DW
Danie W's update12 Feb 2025, 10:06
Reviewer Update
Hello outsurance
You are disappointing a big company like you wasting my time like that!
Indonesia want to talk to you pay my money in my bank account like agreed.
I'm not wasting 1minute with outsurance any more.
Disappointed
Customer
You are disappointing a big company like you wasting my time like that!
Indonesia want to talk to you pay my money in my bank account like agreed.
I'm not wasting 1minute with outsurance any more.
Disappointed
Customer
DW
Danie W's updateReviewer Update
12 Feb 2025, 10:07Outsurance send me a mail and I will give you the banking details.
DW
Danie W's update12 Feb 2025, 10:07
Reviewer Update
Outsurance send me a mail and I will give you the banking details.