J
Jerry
1 reviews | Active since Apr 2026
07 Apr 2026, 10:21
Not helpful when standing next to the road
Not helpful when standing next to the road. Telephone operators inadequate experience and rude. Sales lady only wanted to get commission for the day, not really want to assist client
Helpful (0)
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Replies (1)
OUTsurance's replyOfficial
09 Apr 2026, 15:22Hello Jerry
We again wish to extend our apologies for this very poor service experience!
Our rescue claims manager was in contact with you and provided you with feedback on how you should have been handed from the onset. Please be assured that this matter is being taken up with our advisor to prevent a recurrence.
Thank you for accepting our apologies.
Regards
The OUTsurance Team
We again wish to extend our apologies for this very poor service experience!
Our rescue claims manager was in contact with you and provided you with feedback on how you should have been handed from the onset. Please be assured that this matter is being taken up with our advisor to prevent a recurrence.
Thank you for accepting our apologies.
Regards
The OUTsurance Team
OUTsurance's reply09 Apr 2026, 15:22
Official
Hello Jerry
We again wish to extend our apologies for this very poor service experience!
Our rescue claims manager was in contact with you and provided you with feedback on how you should have been handed from the onset. Please be assured that this matter is being taken up with our advisor to prevent a recurrence.
Thank you for accepting our apologies.
Regards
The OUTsurance Team
We again wish to extend our apologies for this very poor service experience!
Our rescue claims manager was in contact with you and provided you with feedback on how you should have been handed from the onset. Please be assured that this matter is being taken up with our advisor to prevent a recurrence.
Thank you for accepting our apologies.
Regards
The OUTsurance Team