mM
mmaleetse M

1 reviews | Active since Feb 2025

20 Apr 2026, 10:49

Not happy with the technician

Not happy with the technician .who was sent .he didn't check what was faulty with the motor gate . Just checked which plugs were tripping. Only to find that there was a lizard inside the motor which caused the tripping. And we were supposed to pay R4800. Day light *******

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Replies (1)
OUTsurance
OUTsurance's reply23 Apr 2026, 09:23
Official
Good day Mmaleetse,

Further to our private response to you, we confirm that our assessing manager, Shaun, contacted you to apologise for your experience.
Shaun addressed your concerns and your claim has been withdrawn.

Thank you for giving us the opportunity to look into the matter and provide you with feedback.

Regards,
The OUTsurance Team