JB
Johan B
1 reviews | Active since Mar 2026
30 Mar 2026, 13:45
Not happy
Wanted to change my insurance details and only after doing it they informed me that my policy is going up by more than double my premium That is something they should start with Now i must wait for a manager to aprove the cancelations of changes made Im really not happy at all
Helpful (0)
Replies (2)0
Replies (2)JB
Johan B's updateReviewer Update
30 Mar 2026, 18:16Problem has been solved in a very professional manner
Just want to thank you for your help and looking forward to remain one of your clients
Just want to thank you for your help and looking forward to remain one of your clients
JB
Johan B's update30 Mar 2026, 18:16
Reviewer Update
Problem has been solved in a very professional manner
Just want to thank you for your help and looking forward to remain one of your clients
Just want to thank you for your help and looking forward to remain one of your clients
OUTsurance's replyOfficial
31 Mar 2026, 08:23Hello Johan
Thank you for your kind response.
Our client care manager provided us with detailed feedback and again apologised for the unfortunate delay in ensuring the cover was changed back to which it were.
Regards
The OUTsurance Team
Thank you for your kind response.
Our client care manager provided us with detailed feedback and again apologised for the unfortunate delay in ensuring the cover was changed back to which it were.
Regards
The OUTsurance Team
OUTsurance's reply31 Mar 2026, 08:23
Official
Hello Johan
Thank you for your kind response.
Our client care manager provided us with detailed feedback and again apologised for the unfortunate delay in ensuring the cover was changed back to which it were.
Regards
The OUTsurance Team
Thank you for your kind response.
Our client care manager provided us with detailed feedback and again apologised for the unfortunate delay in ensuring the cover was changed back to which it were.
Regards
The OUTsurance Team