Not getting something OUT

Item: OUTsurance
Rating: 1
Author: Sibusiso M

I app**** for life cover more than a week ago and was told the application still needed to go for underwriting, up to today, I am still waiting for that call to finalise the quote.

Helpful (0)

Replies (2)

OUTsurance's replyOfficial

11 Sept 2024, 19:56

Good evening Sibusiso, We acknowledge receipt of your review. A manager will call you with feedback. We do apologize for your experience. Regards,The OUTsurance Team

Best regards,

OUTsurance's reply11 Sept 2024, 19:56

Official

Good evening Sibusiso, We acknowledge receipt of your review. A manager will call you with feedback. We do apologize for your experience. Regards,The OUTsurance Team

Best regards,

OUTsurance's replyOfficial

12 Sept 2024, 12:43

Good day Sibusiso,

Further to our private reply, our client care manager Michelle contacted you to address your concerns.

The advisor that has been dealing with your quote has been unsuccessful in his attempt to contact you and subsequently sent you an sms.

Michelle will call you later today to provide feedback regarding your quote.

We apologise for the delay.

Regards,
The OUTsurance Team

Best regards,

OUTsurance's reply12 Sept 2024, 12:43

Official

Best regards,

Not getting something OUT

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