JV
Jakes V
1 reviews | Active since Aug 2014
07 Jun 2021, 08:46
Not getting feedback
I received a rental true OUTsurance. After returning the vehicle I never received my disposit back and Avis deducted R4000 from my account. AVIS nor Outsurance is getting back to me in this regard.
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OUTsurance's replyOfficial
09 Jun 2021, 11:18Good day Jakes,
Your review was naturally concerning and the lack of feedback unacceptable.
Our client liaison team have been in contact with you as well as Avis. We have requested urgent feedback from Avis and once they provide us with proper feedback, we will call you to finalise the matter.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Your review was naturally concerning and the lack of feedback unacceptable.
Our client liaison team have been in contact with you as well as Avis. We have requested urgent feedback from Avis and once they provide us with proper feedback, we will call you to finalise the matter.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply09 Jun 2021, 11:18
Official
Good day Jakes,
Your review was naturally concerning and the lack of feedback unacceptable.
Our client liaison team have been in contact with you as well as Avis. We have requested urgent feedback from Avis and once they provide us with proper feedback, we will call you to finalise the matter.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Your review was naturally concerning and the lack of feedback unacceptable.
Our client liaison team have been in contact with you as well as Avis. We have requested urgent feedback from Avis and once they provide us with proper feedback, we will call you to finalise the matter.
We do apologise for the inconvenience caused.
Regards,
OUTsurance