IS
Img S
1 reviews | Active since Feb 2018
19 Jul 2022, 17:28
Not disclosing information before
So today a consultant from outsurance called me offering to beat my current premium or else they will pay me. After failing to beat my premium then he come up with stories that I have claimed in less 2 years therefore I don't qualify. I mean they had those records before they called me. So why offer me without checking if I qualify
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OUTsurance's replyOfficial
21 Jul 2022, 12:31Hello Img
Thank you for your feedback.
Tumelo from our promotion team contacted you and discussed the relevant Ts & Cs with you. She also explained the quote process. We can only detect a previous quote was done once the quote information has been captured. The date of which you can qualify was also confirmed.
Thank you for your understanding.
Regards
OUTsurance
Thank you for your feedback.
Tumelo from our promotion team contacted you and discussed the relevant Ts & Cs with you. She also explained the quote process. We can only detect a previous quote was done once the quote information has been captured. The date of which you can qualify was also confirmed.
Thank you for your understanding.
Regards
OUTsurance
Best regards,
OUTsurance's reply21 Jul 2022, 12:31
Official
Hello Img
Thank you for your feedback.
Tumelo from our promotion team contacted you and discussed the relevant Ts & Cs with you. She also explained the quote process. We can only detect a previous quote was done once the quote information has been captured. The date of which you can qualify was also confirmed.
Thank you for your understanding.
Regards
OUTsurance
Thank you for your feedback.
Tumelo from our promotion team contacted you and discussed the relevant Ts & Cs with you. She also explained the quote process. We can only detect a previous quote was done once the quote information has been captured. The date of which you can qualify was also confirmed.
Thank you for your understanding.
Regards
OUTsurance
Best regards,