NB
Nicholeen B

1 reviews | Active since Nov 2013

20 May 2023, 16:17

Not covered for old age on property

Not happy after I was told I was not covered for my lappa that is old when I took out the cover on my house I gave them full descriptions off my property. Now that I want to claim they telling me a was not covered properly how is that possible a insurance company say that to me. I FEEL I WAS NOT COVERED CORRECTLY BY THE OUTSURANCE. I am not a specialist in insurance so how can I be wrong. MY CONCERN IS THE REST OFF MY HOUSE COVERED CORRETLY CAN I TRUST THEM.

0
Replies (2)
OUTsurance
OUTsurance's reply24 May 2023, 16:56
Official
Good afternoon Nicholeen,

Further to our private reply, the outcome of our decision would remain unchanged as far as the collapse of the Lapa and related damages are concerned.        

Our assessing manager Yural provided you with details pertaining to our decision.

We are sorry for the disappointing outcome of your claim.

Regards,
The OUTsurance Team                                 
NB
Nicholeen B's update07 Jun 2023, 16:26
Reviewer Update
Hi
So it's my fault that I am not covered properly I am going to cancel all my policies and have personal and business I can't trust u guys I don't know if I am covered correctly
No happy
Nicky