RC
Ryan C

1 reviews | Active since May 2018

04 Jul 2018, 17:23

Not acceptable.

Bad service over the phone.

0
Replies (3)
OUTsurance
OUTsurance's reply06 Jul 2018, 10:03
Official

Good day.

We acknowledge receipt of your complaint. We would like to assist you but are unable to trace a quote or policy number with the info you provided.

Please can you email either your quote or policy number to ***

We will then escalate the matter to the relevant manager.

Thank you

Best regards,

OUTsurance
OUTsurance's reply09 Jul 2018, 11:50
Official

Good day.

We acknowledge receipt of your complaint. We would like to assist you but are unable to trace a quote or policy number with the info you provided.

Please can you email either your quote or policy number to ***

We will then escalate the matter to the relevant manager.

Thank you

Best regards,

OUTsurance
OUTsurance's reply10 Jul 2018, 16:09
Official

Good day,

We are concerned with your complaint and would like to assist you.

We are unable to trace a policy or quote number with the information you have provided. Please can you email your quote or policy number to the address we provided you with. Once received we will be able to assist you.

Thank you

Best regards,