JM
Jacobus M

1 reviews | Active since Sept 2022

27 Sept 2022, 15:59

Nope Nope Nope

Registered a Hellopeter account to write this review. Literally just got off the phone with a sales agent who treated me like garbage. The signal was bad whilst I explained to her what I wanted, and that I could send her my current insurance details to make her life easier, to which she made a snotty remark. I asked her why she was rude, and she sad that I am the one who is being rule. Im sorry, but that is just absolute BS. Is this how you treat prospective clients? They will never receive my support. PS, dont even ask that I send a complaint to any email.

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Replies (1)
OUTsurance
OUTsurance's reply28 Sept 2022, 09:00
Official
Good morning Jacobus,

Thanks for your feedback.

We are sorry to hear about the poor service you received from our sales advisor.

This is not the type of service we want for anyone and are truly sorry for this.

The service transgressions will be dealt with internally.

Our sales manager will be in contact with you.

Regards,
OUTsurance