TS
Tony S
1 reviews | Active since Jul 2011
03 Jun 2026, 17:00
No way for businesses to efficiently add items to policy
What a battle just to add a laptop onto existing Business policy. I don't have time to sit on the phone for 40 minutes being asked 1000 questions if we have an active business policy. Will just move everything back to FNB Insure
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OUTsurance's replyOfficial
04 Jun 2026, 10:20Good day Tony,
We are sorry to hear about your disappointing experience.
We understand your frustration; however, a brief call is necessary to ensure that the item is insured correctly and that you receive the most appropriate cover at the best possible premium.
If you would prefer a more tailored experience, we can arrange for a dedicated broker to assist you. This approach typically reduces talk time while providing more personalised support aligned with your expectations.
If you are amenable to this option, please let us know and we will make the necessary arrangements.
Regards,
The OUTsurance Team
OUTsurance's reply04 Jun 2026, 10:20
Official
Good day Tony,
We are sorry to hear about your disappointing experience.
We understand your frustration; however, a brief call is necessary to ensure that the item is insured correctly and that you receive the most appropriate cover at the best possible premium.
If you would prefer a more tailored experience, we can arrange for a dedicated broker to assist you. This approach typically reduces talk time while providing more personalised support aligned with your expectations.
If you are amenable to this option, please let us know and we will make the necessary arrangements.
Regards,
The OUTsurance Team