GS
Gwendoline S
1 reviews | Active since Oct 2020
24 Mar 2023, 08:35
No truth to their promises
On the 21st of March 2023, I spoke to Dane regarding a vehicle insurance and unfortunately they couldn't offer me anything less than what I am currently paying, so I was told I was told by Dane that I would receive an sms with an pin number that I would have to use after receiving an email link which will enable me to get the R500/R1500 but till today I have not received any email nor a phone call from them.
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Replies (2)
OUTsurance's replyOfficial
24 Mar 2023, 14:09Good afternoon Gwendolene,
Thank you for your feedback.
After reviewing your complaint, our quote promotion advisor Tumelo contacted you and noticed that the details we had on file were incorrect.
She has corrected your details and resent the link and email.
Apologies for the inconvenience caused.
Regards,
The OUTsurance Team
Thank you for your feedback.
After reviewing your complaint, our quote promotion advisor Tumelo contacted you and noticed that the details we had on file were incorrect.
She has corrected your details and resent the link and email.
Apologies for the inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply24 Mar 2023, 14:09
Official
Good afternoon Gwendolene,
Thank you for your feedback.
After reviewing your complaint, our quote promotion advisor Tumelo contacted you and noticed that the details we had on file were incorrect.
She has corrected your details and resent the link and email.
Apologies for the inconvenience caused.
Regards,
The OUTsurance Team
Thank you for your feedback.
After reviewing your complaint, our quote promotion advisor Tumelo contacted you and noticed that the details we had on file were incorrect.
She has corrected your details and resent the link and email.
Apologies for the inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's replyOfficial
28 Mar 2023, 15:35Hello Gwendoline
Further to our previous response, we confirm Tumelo contacted you and confirmed payment was made.
Regards
The OUTsurance Team
Further to our previous response, we confirm Tumelo contacted you and confirmed payment was made.
Regards
The OUTsurance Team
OUTsurance's reply28 Mar 2023, 15:35
Official
Hello Gwendoline
Further to our previous response, we confirm Tumelo contacted you and confirmed payment was made.
Regards
The OUTsurance Team
Further to our previous response, we confirm Tumelo contacted you and confirmed payment was made.
Regards
The OUTsurance Team