1 reviews | Active since Jun 2024
No such thing as "obligation free quote " with Outsurance
I requested a obligation free quote. Instead I felt like I was being pressured and intimidated by Ernest Malebati and his supervisor to except the quote, even when I told them I would like to discuss the quote with my husband firts before I except the quote I was reminded numerous times that I DID REQUEST A Quote! As if by requesting a quote I am obligated to except the quote!Thy cept asking for my banking details for a debit order,even though I haven't excepted the quote . And the best of all is they never even told me the amount that my vehicle is being ensured for! When I asked them how can you except me toe pay for insurance and I don't even know for how much my car is insured? They then gave me the amount and just continued to pressure me,they don't give you a chance te speak or politely decline the quote. I was not expecting the harassment afterwards! They cept phoning for days like 20 to 30 times a day after I declined the quote and asked them to please never contact me again. Please be advised that there is no thing like a " obligation free quote "
Thank you for your review.
We take much pride in our service delivery, so your experience is naturally concerning. Our sales manager, Kevin, will listen to the call recording and address accordingly. If you would like to discuss this further with Kevin, please email him on the email address provided below.
We will place your number on our Do Not Contact list to ensure no further calls are made to you.
You have our apologies for your experience.
Regards,
The OUTsurance Team
Thank you for your review.
We take much pride in our service delivery, so your experience is naturally concerning. Our sales manager, Kevin, will listen to the call recording and address accordingly. If you would like to discuss this further with Kevin, please email him on the email address provided below.
We will place your number on our Do Not Contact list to ensure no further calls are made to you.
You have our apologies for your experience.
Regards,
The OUTsurance Team
