EVdm
Erik Van der merwe
1 reviews | Active since Feb 2023
01 Sept 2025, 19:22
No service Outsurance
One of the outsurance agents was dishonest.I contacted outsurance on Thursdaylast weekAgain one of the agents/consultant promised that he will sort out my problem,but of course no call fom him. Disgusting very bad/no service from outsurance.
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OUTsurance's replyOfficial
02 Sept 2025, 10:02Good day Erik,
We acknowledge receipt of your complaint and are truly sorry for your disappointing experience.
We noticed that you called in earlier and received some clarity and assistance, which we hope was helpful.
Please note that our client care Manager will still be reaching out to you directly to follow up and ensure your concerns are fully addressed.
We sincerely apologise for the inconvenience caused and appreciate your patience as we work to resolve this matter.
Regards,
The OUTsurance Team
We acknowledge receipt of your complaint and are truly sorry for your disappointing experience.
We noticed that you called in earlier and received some clarity and assistance, which we hope was helpful.
Please note that our client care Manager will still be reaching out to you directly to follow up and ensure your concerns are fully addressed.
We sincerely apologise for the inconvenience caused and appreciate your patience as we work to resolve this matter.
Regards,
The OUTsurance Team
OUTsurance's reply02 Sept 2025, 10:02
Official
Good day Erik,
We acknowledge receipt of your complaint and are truly sorry for your disappointing experience.
We noticed that you called in earlier and received some clarity and assistance, which we hope was helpful.
Please note that our client care Manager will still be reaching out to you directly to follow up and ensure your concerns are fully addressed.
We sincerely apologise for the inconvenience caused and appreciate your patience as we work to resolve this matter.
Regards,
The OUTsurance Team
We acknowledge receipt of your complaint and are truly sorry for your disappointing experience.
We noticed that you called in earlier and received some clarity and assistance, which we hope was helpful.
Please note that our client care Manager will still be reaching out to you directly to follow up and ensure your concerns are fully addressed.
We sincerely apologise for the inconvenience caused and appreciate your patience as we work to resolve this matter.
Regards,
The OUTsurance Team