MS
Mark S

1 reviews | Active since May 2018

09 Dec 2021, 13:03

No service after putting in a claim

Great when you join, but when you put in a claim they discard you into a waiting bin for weeks on end

0
Replies (1)
OUTsurance
OUTsurance's reply10 Dec 2021, 15:22
Official
Good afternoon Mark,

Further to our private reply of yesterday, Jerusha has been in contact with you to address your concerns. 

There was a delay with our service provider which will be addressed.

She has assisted with payment and apologised for the delay.

We again apologise for the claim delay and inconvenience caused.

Regards,
OUTsurance