Item: OUTsurance
Rating: 1
Author: Suni P

OUTsurance's replyOfficial

21 Sept 2018, 16:16

Good day Sun68,

We take pride in our service delivery but what you have described goes against our value of awesome service.

We tried to call you but were unsuccessful in our attempts. We have emailed the requested quotation.

Sorry for not attending to your query.

Thank you,

Kelvin

OUTsurance's reply21 Sept 2018, 16:16

Official

Good day Sun68,

We take pride in our service delivery but what you have described goes against our value of awesome service.

We tried to call you but were unsuccessful in our attempts. We have emailed the requested quotation.

Sorry for not attending to your query.

Thank you,

Kelvin

SP

Suni P's updateReviewer Update

25 Sept 2018, 14:29

thank you for your response. as per your PROMOTION; Outsurance is unable to beat what i received from Discovery; quote Outsurance "We are prepared to pay you R400 cash if we are unable to beat your current car insurance premium when quoted on a like-for-like basis. It’s quite simple, if our quote on your car is more expensive than what you’re currently paying and you decide not to switch your insurance to us, you get cash. If we are cheaper, you get cash through your monthly savings with us. It’s a win-win situation for anyone that is not already an OUTsurance client" I start my insurance with Discovery tomorrow... I look forward to the R400. thank you

SP

Suni P's update25 Sept 2018, 14:29

Reviewer Update

thank you for your response. as per your PROMOTION; Outsurance is unable to beat what i received from Discovery; quote Outsurance "We are prepared to pay you R400 cash if we are unable to beat your current car insurance premium when quoted on a like-for-like basis. It’s quite simple, if our quote on your car is more expensive than what you’re currently paying and you decide not to switch your insurance to us, you get cash. If we are cheaper, you get cash through your monthly savings with us. It’s a win-win situation for anyone that is not already an OUTsurance client" I start my insurance with Discovery tomorrow... I look forward to the R400. thank you

SP

Suni P's updateReviewer Update

02 Oct 2018, 13:27

can you believe that OutSurance is Mum on this issue of their promotion, if cannot beat quote we pay you R400! this is the 2nd time they have shunned me in this regard but i let the first time go as the Outsurance rep sold me a story!!! FALSE ADVERTISING??

SP

Suni P's update02 Oct 2018, 13:27

Reviewer Update

can you believe that OutSurance is Mum on this issue of their promotion, if cannot beat quote we pay you R400! this is the 2nd time they have shunned me in this regard but i let the first time go as the Outsurance rep sold me a story!!! FALSE ADVERTISING??

OUTsurance's replyOfficial

02 Oct 2018, 14:03

Hello

We are so sorry to see this matter was not concluded right after the quote was done, Our promotion team will be in contact with you.

Regards

Dinky

OUTsurance's reply02 Oct 2018, 14:03

Official

Hello

We are so sorry to see this matter was not concluded right after the quote was done, Our promotion team will be in contact with you.

Regards

Dinky

OUTsurance's replyOfficial

02 Oct 2018, 14:56

Perfect, thanks so much. Please expect her call shortly.

Regards

Dinky

OUTsurance's reply02 Oct 2018, 14:56

Official

Perfect, thanks so much. Please expect her call shortly.

Regards

Dinky

SP

Suni P's updateReviewer Update

02 Oct 2018, 15:02

thank you kindly, Dinky

SP

Suni P's update02 Oct 2018, 15:02

Reviewer Update

thank you kindly, Dinky

No response to a quote