AH
Andre H
1 reviews | Active since Feb 2010
29 Sept 2020, 16:14
No response.
I am trying to adjust my car cover. I have logged many calls with Outsurance on their website and one telephone call. They don't respond. I have even asked to cancel my cover via their www. No response
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OUTsurance's replyOfficial
01 Oct 2020, 14:49Good day Andre,
Thanks for notifying us. Concerning to see you weren't contacted.
We escalated the matter to Michael our client care manager who contacted you to get the matter resolved.
We do apologise for the poor service experience.
Regards,
OUTsurance
Thanks for notifying us. Concerning to see you weren't contacted.
We escalated the matter to Michael our client care manager who contacted you to get the matter resolved.
We do apologise for the poor service experience.
Regards,
OUTsurance
OUTsurance's reply01 Oct 2020, 14:49
Official
Good day Andre,
Thanks for notifying us. Concerning to see you weren't contacted.
We escalated the matter to Michael our client care manager who contacted you to get the matter resolved.
We do apologise for the poor service experience.
Regards,
OUTsurance
Thanks for notifying us. Concerning to see you weren't contacted.
We escalated the matter to Michael our client care manager who contacted you to get the matter resolved.
We do apologise for the poor service experience.
Regards,
OUTsurance