AW
Albert W

1 reviews | Active since Dec 2024

30 Dec 2024, 09:22

No responce from Outsurance

I recently sold my motorvehicle and tried to contact Outsurance to remove it from my profile. They have not phoned me back to assist me. I also tried to phone them. None of their phone numbers work. I tried to make changes online to my Outsurance contract. No response from outsurance.

0
Replies (3)
OUTsurance
OUTsurance's reply30 Dec 2024, 09:40
Official
Hello Albert

Your service experience is shocking! We are very sorry about the frustration.

You will be contacted  and assisted, and we are looking into what had transpired, as you should have been assisted  right away. We will address service concerns identified.

Regards
The OUTsurance Team
AW
Albert W's update30 Dec 2024, 10:22
Reviewer Update
Outsurance, thank you for resolving the matter. I am now satisfied.
OUTsurance
OUTsurance's reply30 Dec 2024, 10:25
Official
Thank you for your further response as well as accepting our apologies, Albert

Regards
The OUTsurance Team