WJ
Willie J
1 reviews | Active since Sept 2025
08 Sept 2025, 18:54
No reply from Outsurance
Ad on tv state money back if they can’t beat your insurance premium , but no assistance in claiming the money…. Very disappointing
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Replies (2)WJ
Willie J's updateReviewer Update
08 Sept 2025, 19:50I really appreciate your quick response
WJ
Willie J's update08 Sept 2025, 19:50
Reviewer Update
I really appreciate your quick response
OUTsurance's replyOfficial
11 Sept 2025, 10:11Hello Willie
After having acknowledged your review, we received feedback from our quote promotion team, confirming you were contacted. It was confirmed that our sales advisor did not put the automated process, claiming the advertised amount, in motion.
Our sales department are arranging a new quote for you, as the initial quote has expired. This will enable us to assist you further.
We again apologise for your poor service experience.
Regards
The OUTsurance Team
After having acknowledged your review, we received feedback from our quote promotion team, confirming you were contacted. It was confirmed that our sales advisor did not put the automated process, claiming the advertised amount, in motion.
Our sales department are arranging a new quote for you, as the initial quote has expired. This will enable us to assist you further.
We again apologise for your poor service experience.
Regards
The OUTsurance Team
OUTsurance's reply11 Sept 2025, 10:11
Official
Hello Willie
After having acknowledged your review, we received feedback from our quote promotion team, confirming you were contacted. It was confirmed that our sales advisor did not put the automated process, claiming the advertised amount, in motion.
Our sales department are arranging a new quote for you, as the initial quote has expired. This will enable us to assist you further.
We again apologise for your poor service experience.
Regards
The OUTsurance Team
After having acknowledged your review, we received feedback from our quote promotion team, confirming you were contacted. It was confirmed that our sales advisor did not put the automated process, claiming the advertised amount, in motion.
Our sales department are arranging a new quote for you, as the initial quote has expired. This will enable us to assist you further.
We again apologise for your poor service experience.
Regards
The OUTsurance Team