FR
Frans R
1 reviews | Active since Jul 2011
20 Aug 2018, 18:21
No Reply
A while ago i sent an email to Outsurance asking if everything with my policy is in order i didn't receive any reply. I eould like to have the co payment revised as well as home insurance
Thank You
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OUTsurance's replyOfficial
22 Aug 2018, 10:14Hello WillemRatte
Thank you for your feedback. As per our discussion, should you have rep**** to correspondence we previously sent you, we would not have received it, as this is an unmonitored mailbox. An automated response is sent out right away and if you did not receive this notification, please accept our sincere apologies.
Our client care advisor has since contacted and assisted you with the changes you required.
Regards
Dinky
Best regards,
OUTsurance's reply22 Aug 2018, 10:14
Official
Hello WillemRatte
Thank you for your feedback. As per our discussion, should you have rep**** to correspondence we previously sent you, we would not have received it, as this is an unmonitored mailbox. An automated response is sent out right away and if you did not receive this notification, please accept our sincere apologies.
Our client care advisor has since contacted and assisted you with the changes you required.
Regards
Dinky
Best regards,