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sean.walker sean.walker
1 reviews | Active since May 2017
10 Feb 2025, 11:41
No pay out NO Blood sample or breathalyzer was taken and they rejected my claim
After having my vehicle insured with OUTsurance i was in an accident my claim was declined as i was told i was under under the influence. They did not have any blood sample or breathalyzer done at all i will not recommend anyone to insure with these guys. They take your cellphone your banking details and your gps from your vehicle and still give you a speach on why and how you should drive what a nightmare it was All there adds for medical with no test needed makes me think they won't pay they can't be trusted watch out and be warned
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Replies (3)
OUTsurance's replyOfficial
10 Feb 2025, 12:07Good day Sean,
Thank you for your review.
We confirm having advised you on the 24th of May 2024 that your claim has been rejected. There were 3 reasons for rejecting your claim, all of which were discussed in detail with you. We provided you with all the information.
The Ombudsman for Short-Term Insurance agreed with our decision.
Thank you for your review.
We confirm having advised you on the 24th of May 2024 that your claim has been rejected. There were 3 reasons for rejecting your claim, all of which were discussed in detail with you. We provided you with all the information.
The Ombudsman for Short-Term Insurance agreed with our decision.
Regards,
The OUTsurance Team
OUTsurance's reply10 Feb 2025, 12:07
Official
Good day Sean,
Thank you for your review.
We confirm having advised you on the 24th of May 2024 that your claim has been rejected. There were 3 reasons for rejecting your claim, all of which were discussed in detail with you. We provided you with all the information.
The Ombudsman for Short-Term Insurance agreed with our decision.
Thank you for your review.
We confirm having advised you on the 24th of May 2024 that your claim has been rejected. There were 3 reasons for rejecting your claim, all of which were discussed in detail with you. We provided you with all the information.
The Ombudsman for Short-Term Insurance agreed with our decision.
Regards,
The OUTsurance Team
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sean.walker sean.walker's updateReviewer Update
10 Feb 2025, 12:36I don't agree NO use to argue now i never want to see or hear anything from OUTsurance again
13 June 2024 report and your first accessor before that asking me if i did it on purpose REALLY full factory warranty and 7 days cooling off period and i was asked that? you guys came into my home and intimidate me nothing i said was taken into account. And again your date of the 24 th is incorrect
13 June 2024 report and your first accessor before that asking me if i did it on purpose REALLY full factory warranty and 7 days cooling off period and i was asked that? you guys came into my home and intimidate me nothing i said was taken into account. And again your date of the 24 th is incorrect
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sean.walker sean.walker's update10 Feb 2025, 12:36
Reviewer Update
I don't agree NO use to argue now i never want to see or hear anything from OUTsurance again
13 June 2024 report and your first accessor before that asking me if i did it on purpose REALLY full factory warranty and 7 days cooling off period and i was asked that? you guys came into my home and intimidate me nothing i said was taken into account. And again your date of the 24 th is incorrect
13 June 2024 report and your first accessor before that asking me if i did it on purpose REALLY full factory warranty and 7 days cooling off period and i was asked that? you guys came into my home and intimidate me nothing i said was taken into account. And again your date of the 24 th is incorrect
OUTsurance's replyOfficial
10 Feb 2025, 13:04Please refer to the rejection letter that was emailed to you. We advised you on the 24th of May 2024 that your claim was rejected for the 3 reasons noted in the rejection letter.
Regards,
The OUTsurance Team
Regards,
The OUTsurance Team
OUTsurance's reply10 Feb 2025, 13:04
Official
Please refer to the rejection letter that was emailed to you. We advised you on the 24th of May 2024 that your claim was rejected for the 3 reasons noted in the rejection letter.
Regards,
The OUTsurance Team
Regards,
The OUTsurance Team