No one assisting with my cancellation

I notified you guys i am canceling the 30th July 2023. You guys called again and a lady in retentions spoke to me, and said she would call the next day at 12:30 to confirm cancellation and she did not call. The reason I wanted to get this sorted before the 30th was to avoid a double debit between outsurane and Mi way. I have emailed Outsurance countless times and have had no feedback!!!!!!

I sent you another email to say to please cancel end August as I have asked Miway to hold off on starting the policy up until 30 August.

Richard Archbell who was very keen to sign me up and said he was my account manager just ghosted me right after the sign up. I have emailed Richard and Outsurance mailbox and no feedback.

I need my policy cancelled 29th August 2023 please!!!