No help in getting refunds back on business that they provide for claims

Item: OUTsurance
Rating: 1
Author: Amanda M

Outsurance gave PhoneFast our claim to do after 3 months Phonefast did not deliver snd eouldn’t refund us. No help from outsurance as they don’t help or phone back

Helpful (0)

Replies (1)

OUTsurance's replyOfficial

20 Dec 2017, 14:24

Good day,

Thank you for bringing this matter to our attention.

We have contacted you and apologised for the manner in which our service provider handled this claim. We will refund your excess and then we will claim it back from Phonefast.

Thank you for changing this to a compliment.

Thanks, Kelvin

OUTsurance's reply20 Dec 2017, 14:24

Official

Good day,

Thank you for bringing this matter to our attention.

We have contacted you and apologised for the manner in which our service provider handled this claim. We will refund your excess and then we will claim it back from Phonefast.

Thank you for changing this to a compliment.

Thanks, Kelvin