SG
SALLY G
1 reviews | Active since Mar 2012
05 Jan 2024, 18:26
No Hail Warning!
You did not inform me in Alrode and Alberton of a hail storm today. Our cars were luckily under steel carports. After it stopped (15.40), we had to leave due to roads flooding in the area which made it undrivable. 10 minutes later the hail hit again. Nowhere to go for cover. I still told my team leave at 2.30. No chance! Have an awesome day, I do not think so. Thank you for giving me no confidence in you!
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OUTsurance's replyOfficial
06 Jan 2024, 06:57Good day Sally,
Thank you for bringing this to our attention
We receive our weather notifications from the SA Weather Service. Our IT team will investigate why no notifications were sent to you.
You have our apologies for the inconvenience caused.
Regards,
The OUTsurance Team
Thank you for bringing this to our attention
We receive our weather notifications from the SA Weather Service. Our IT team will investigate why no notifications were sent to you.
You have our apologies for the inconvenience caused.
Regards,
The OUTsurance Team
Best regards,
OUTsurance's reply06 Jan 2024, 06:57
Official
Good day Sally,
Thank you for bringing this to our attention
We receive our weather notifications from the SA Weather Service. Our IT team will investigate why no notifications were sent to you.
You have our apologies for the inconvenience caused.
Regards,
The OUTsurance Team
Thank you for bringing this to our attention
We receive our weather notifications from the SA Weather Service. Our IT team will investigate why no notifications were sent to you.
You have our apologies for the inconvenience caused.
Regards,
The OUTsurance Team
Best regards,