JE
Jacques E
1 reviews | Active since Dec 2017
17 Mar 2021, 13:27
No good service
Pushes up Premiums, even tho you haven't claimed at all, offers less than other insurance companies with more co payments. Wants you to give all your personal contacts to bring down premiums. Can't phone at convenient times, email's were sent specifically to confirm times when to call in office hours. Unhappy Client
Helpful (0)
Replies (1)0
Replies (1)OUTsurance's replyOfficial
18 Mar 2021, 15:29Hello Jacques
We are truly sorry to read about your frustration and inconvenience you suffered.
Our client care manager contacted you and assisted with the rerate increase. You did however mention you obtained a better rate with another company.
We will await further instruction from yourself.
Regards
OUTsurance
We are truly sorry to read about your frustration and inconvenience you suffered.
Our client care manager contacted you and assisted with the rerate increase. You did however mention you obtained a better rate with another company.
We will await further instruction from yourself.
Regards
OUTsurance
OUTsurance's reply18 Mar 2021, 15:29
Official
Hello Jacques
We are truly sorry to read about your frustration and inconvenience you suffered.
Our client care manager contacted you and assisted with the rerate increase. You did however mention you obtained a better rate with another company.
We will await further instruction from yourself.
Regards
OUTsurance
We are truly sorry to read about your frustration and inconvenience you suffered.
Our client care manager contacted you and assisted with the rerate increase. You did however mention you obtained a better rate with another company.
We will await further instruction from yourself.
Regards
OUTsurance
