MP
Monique P
1 reviews | Active since Sept 2023
13 Sept 2023, 09:30
No feedback from Assessing Department
I have an active claim and last spoke to the assessing agent on Thursday last week to give me feedback on my diagnostic report. He said he was going to give me feedback on Friday last week, but up until now I received no call or feedback from Outsurance. Totally unacceptable service!
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OUTsurance's replyOfficial
13 Sept 2023, 11:19Hello Monique
Thank you for reaching out to us about the unfortunate delay and lack of prompt assistance, which is being addressed internally.
We appreciate your response after our assessing manager contacted and assisted you with an update.
Regards
The OUTsurance Team
Thank you for reaching out to us about the unfortunate delay and lack of prompt assistance, which is being addressed internally.
We appreciate your response after our assessing manager contacted and assisted you with an update.
Regards
The OUTsurance Team
OUTsurance's reply13 Sept 2023, 11:19
Official
Hello Monique
Thank you for reaching out to us about the unfortunate delay and lack of prompt assistance, which is being addressed internally.
We appreciate your response after our assessing manager contacted and assisted you with an update.
Regards
The OUTsurance Team
Thank you for reaching out to us about the unfortunate delay and lack of prompt assistance, which is being addressed internally.
We appreciate your response after our assessing manager contacted and assisted you with an update.
Regards
The OUTsurance Team