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I have sent numerous emails regarding my claim to Rylands. Every time I call she is not available. I asked to be paid out my claim and not to be forced to one of their panelbeaters as I have had horrible work done before but the insurance company panelbeaters. I then got an email from a panelbeater saying I must make a booking with them but this is not what I have arranged with Outsurance. When I asked Eulanda about this on email I have not gotten any response for almost a week now. Once again when I try to call her she is not available ever. Then I spoke to another lady who said they will pay me out but still nothing. No email to even confirm this and their is not even a claim registered on my profile when I log into Outsurance