1 reviews | Active since Jul 2016
No feedback and Blatantly Ignored
<p>The disgusting service that I got from the leading direct insurance OUTSURANCE Third-party Legal Department is absolutely ridiculous.</p> <p> </p> <p>I was knocked by an Outsurance client on the 07 June 2016, and I've submitted all the required documents on the 10 June 2016 and got a reference number.</p> <p>I was advised that my Legal Advisor is Sthembiso Letsoalo.</p> <p>I've been calling him since 06 July 2016 till today 11 July 2016, leaving about 5 to 8 messages following up on my claim but still can't get a hold of him</p> <p> </p> <p>It is absolutely ridiculous that I have to follow up on my claim so many times but what is absolutely ridiculous is that I'm making all the efforts to follow up but I'm still blatantly ignored.</p> <p> </p> <p>Unhappy</p> <p>Kenilworth Legodi</p>
Dear Keneilwe,
We note your disappointment and we are sorry for the delayed response. Our Liability Management team looked through the details and provided you with feedback.
Trust this matter is now finalised.
Kind regards,
Alet
Dear Keneilwe,
We note your disappointment and we are sorry for the delayed response. Our Liability Management team looked through the details and provided you with feedback.
Trust this matter is now finalised.
Kind regards,
Alet
