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Neesa B

1 reviews | Active since Mar 2009

07 Jul 2016, 18:10

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<p>Hi. I've contacted Outsurance twice to change bank details,address and regular driver details. On both occasions,your consultants promised to follow up with the new payer and get back to me. They never called back. I'm concerned that important details have changed and the vehicle won't be covered if there's a problem.. through no fault of mine</p>

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Replies (1)
OUTsurance
OUTsurance's reply11 Jul 2016, 09:24
Official

Dear Neesa

We fully understand your frustration and apologise for the poor service you received. We will address the matter internally.

Bongi made contact and confirmed all details was updated.

Thank you for being so understanding.

Regards,

Alet