DL
Demi L
1 reviews | Active since Feb 2019
24 Feb 2019, 21:58
NO FEEDBACK
No Feedbac****! Firstly my house got struck by lightening in 2018, outsurance only wanted to deliver my tv next year. we had to complain firstly. the next day my tv and apple tv were delivered! they then told me my sound bar was out of stock and it will be delivered in JANUARY. January came and no sound bar, they told me February it will be there. 3 weeks in February no sound bar. I refuse to pay the excesses due to such bad service!!! I have complained about the excess and still absolutely no FEEDBAC****!!! THE SERVICE IS DISGUSTING!!!!
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Replies (2)0
Replies (2)
OUTsurance's replyOfficial
25 Feb 2019, 10:10Good day Demi,
We aknoweldge receipt of your complaint.
We have refered the matter to our claims manager who will be in contact with you.
Kind regards,
OUTsurance
We aknoweldge receipt of your complaint.
We have refered the matter to our claims manager who will be in contact with you.
Kind regards,
OUTsurance
Best regards,
OUTsurance's reply25 Feb 2019, 10:10
Official
Good day Demi,
We aknoweldge receipt of your complaint.
We have refered the matter to our claims manager who will be in contact with you.
Kind regards,
OUTsurance
We aknoweldge receipt of your complaint.
We have refered the matter to our claims manager who will be in contact with you.
Kind regards,
OUTsurance
Best regards,
OUTsurance's replyOfficial
25 Feb 2019, 14:08Good day demi-loddo,
We did not wish you to experience such a delay as you did.
Abigail our claims manager contacted you to get the matter resolved and she informed you that we have waived your excess.
We apologise for the lack of feedback.
Regards,
OUTsurance
We did not wish you to experience such a delay as you did.
Abigail our claims manager contacted you to get the matter resolved and she informed you that we have waived your excess.
We apologise for the lack of feedback.
Regards,
OUTsurance
Best regards,
OUTsurance's reply25 Feb 2019, 14:08
Official
Good day demi-loddo,
We did not wish you to experience such a delay as you did.
Abigail our claims manager contacted you to get the matter resolved and she informed you that we have waived your excess.
We apologise for the lack of feedback.
Regards,
OUTsurance
We did not wish you to experience such a delay as you did.
Abigail our claims manager contacted you to get the matter resolved and she informed you that we have waived your excess.
We apologise for the lack of feedback.
Regards,
OUTsurance
Best regards,