Z
Zukiswa
1 reviews | Active since Sept 2025
06 Feb 2026, 12:47
NO EMPATHY ON CLIENTS NEEDING ASSISTANCE
DISMAL SERVICE RECIEVED WHEN I NEEDED OUTSURANCE THE MOST -I WAS LEFT IN A STRANDED SITUATION AND THEY DID NOT BOTHER TO TAKE RESPONSIBILITY.
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Replies (2)Z
Zukiswa's updateReviewer Update
06 Feb 2026, 13:36Thanks for taking time to respond ,HOWEVER ,i NEED FINALISATION OF THE ENTIRE MATTER .I CAN'T LIVE LIKE THIS WHEN I HAVE INSURANCE TO COVER ME IN TIMES OF DESTITUTE .I AM TREATED LIKE A LOWLIFE VAGABOND
Z
Zukiswa's update06 Feb 2026, 13:36
Reviewer Update
Thanks for taking time to respond ,HOWEVER ,i NEED FINALISATION OF THE ENTIRE MATTER .I CAN'T LIVE LIKE THIS WHEN I HAVE INSURANCE TO COVER ME IN TIMES OF DESTITUTE .I AM TREATED LIKE A LOWLIFE VAGABOND
OUTsurance's replyOfficial
12 Feb 2026, 09:15Good day Zukiswa,
Your review was alarming to read. It's shocking that we let you down in your time of need.
Our claims manager, Charlton, contacted you to apologise for your experience and he discussed the way forward with you.
Thank you for accepting our sincere apologies.
Regards,
The OUTsurance Team
Your review was alarming to read. It's shocking that we let you down in your time of need.
Our claims manager, Charlton, contacted you to apologise for your experience and he discussed the way forward with you.
Thank you for accepting our sincere apologies.
Regards,
The OUTsurance Team
OUTsurance's reply12 Feb 2026, 09:15
Official
Good day Zukiswa,
Your review was alarming to read. It's shocking that we let you down in your time of need.
Our claims manager, Charlton, contacted you to apologise for your experience and he discussed the way forward with you.
Thank you for accepting our sincere apologies.
Regards,
The OUTsurance Team
Your review was alarming to read. It's shocking that we let you down in your time of need.
Our claims manager, Charlton, contacted you to apologise for your experience and he discussed the way forward with you.
Thank you for accepting our sincere apologies.
Regards,
The OUTsurance Team