PW
Pieter W
1 reviews | Active since Apr 2022
11 Apr 2022, 08:52
No customer service
No follows up during the the claim procee, I have to call constantly with the service advisor always busy or on the other line, no return calls, call dropping, no willing to assist me.
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
14 Apr 2022, 12:48Good afternoon Pieter,
Further to our private reply on receipt of your complaint we can confirm that our client liaison manager Daviya has been in contact with you.
She has explained our process in detail and apologised for the poor service you received.
Your feedback allows us to do better, so thank you.
Regards,
OUTsurance
Further to our private reply on receipt of your complaint we can confirm that our client liaison manager Daviya has been in contact with you.
She has explained our process in detail and apologised for the poor service you received.
Your feedback allows us to do better, so thank you.
Regards,
OUTsurance
OUTsurance's reply14 Apr 2022, 12:48
Official
Good afternoon Pieter,
Further to our private reply on receipt of your complaint we can confirm that our client liaison manager Daviya has been in contact with you.
She has explained our process in detail and apologised for the poor service you received.
Your feedback allows us to do better, so thank you.
Regards,
OUTsurance
Further to our private reply on receipt of your complaint we can confirm that our client liaison manager Daviya has been in contact with you.
She has explained our process in detail and apologised for the poor service you received.
Your feedback allows us to do better, so thank you.
Regards,
OUTsurance