SN
Sihle N

1 reviews | Active since Feb 2013

21 Feb 2023, 16:03

No Customer Loyalty bad premiums

Stay away from Outsurance , trust me you, after close to a decade with the , I paid a total contribution of R191 000 , never had any real claims except for windscreen damage. Premiums just keep on appreciating on a depreciating asset while accumulating driving experience and a clean record. They will entice you with the Outbonus and forgo everything thing. I have been a victim of this. There are good car insurance providers that takes the above said facts to account and instead of increasing your premium they reduce it. Please stay away from this Company please you don't necessarily need the best car insurance , you just need good insurance more so when you have a clean record

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Replies (1)
OUTsurance
OUTsurance's reply23 Feb 2023, 07:33
Official
Hello Sihle

We are sorry to see how you feel.

Our client care manager contacted you and discussed our annual rerate process in more detail. He also mentioned the assistance you obtained when you reached out to us.

It is disappointing to see you have since cancelled your policy with us.
You have our best wishes for the future.

Regards
The OUTsurance Team