1 reviews | Active since May 2010
No credit after referral
<p>As per Outsurance's disclaimer, I referred friends and family to the company and they signed with Outsurance for their car insurance. An outsurance representative called me and confirmed that 2x friends did sign-up and that I would get the R400 discount from my next month's payment. <br /> <br /> It has now been the 2 months since confirmation of the referrals and still no credit have been processed to my account. Follow-up emails are now being gnored and i am receiving absolute no response from Outsurance on the matter. I am very dissapointed in the service delivery received (especially after being a client for 7 years noe) - Outsurance does nt deliver on their promises, even after multiple attempts following up with them and promised made.</p> <p>People are being uses as a point of sale to make money and conclude deals with false intentions and promised not being delivered upon.</p> <p> </p>
Hi Chantelle,
Thank you for notifying us. Yolandi our client care manager has made contact with you to resolve the matter. She has sent you an email with the status of your referrals. Sorry for the delay.
Regards, Kelvin
Hi Chantelle,
Thank you for notifying us. Yolandi our client care manager has made contact with you to resolve the matter. She has sent you an email with the status of your referrals. Sorry for the delay.
Regards, Kelvin
