WC
Warren C

1 reviews | Active since Jul 2019

15 Jul 2019, 11:15

No compensation from Outsurance

My car was written off in a accident caused by a client from Outsurance. My car was taken for assessment in which it was confirmed that my car was totally irreparable. The outcome was incorrect since none of the witnesses was called upon confirmation of what really happened on the day of the accident. ***

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Replies (1)
OUTsurance
OUTsurance's reply17 Jul 2019, 12:07
Official
Good day Warren, 

Thank you for your feedback. Isaac our legal manager contacted you to discuss the merits of the claim in detail. You informed Isaac that you do have a witness. We have tried on several occasions to get hold of the witness without any success.

We have subsequently emailed you notifying you of our attempts. Please inform the witness of our attempts and then respond to the email and let us know when we may call.

Regards,
OUTsurance