HK
Hanu K
1 reviews | Active since Nov 2023
22 Feb 2024, 17:00
No cares about where they send you to
Outsurance recomended Flora Auto Clinic after an accident, after I paid a premium which was much more expensive than other insurance companies. This made me expect very good service. They just don't seem to care if my car was fixed properly, and I'm on my own trying to sort my car out which wasn't fixed properly at the panel beaters they told me to go to.
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OUTsurance's replyOfficial
26 Feb 2024, 16:11Hello Hanu
We again wish to apologise about the poor workmanship!
Our client liaison advisor, Marlinee was in contact with you as well as the repairer.
The remainder of repairer who confirmed a courtesy vehicle will be made available to you on Thursday, but Marlinee will keep you updated.
Regards
The OUTsurance Team
We again wish to apologise about the poor workmanship!
Our client liaison advisor, Marlinee was in contact with you as well as the repairer.
The remainder of repairer who confirmed a courtesy vehicle will be made available to you on Thursday, but Marlinee will keep you updated.
Regards
The OUTsurance Team
OUTsurance's reply26 Feb 2024, 16:11
Official
Hello Hanu
We again wish to apologise about the poor workmanship!
Our client liaison advisor, Marlinee was in contact with you as well as the repairer.
The remainder of repairer who confirmed a courtesy vehicle will be made available to you on Thursday, but Marlinee will keep you updated.
Regards
The OUTsurance Team
We again wish to apologise about the poor workmanship!
Our client liaison advisor, Marlinee was in contact with you as well as the repairer.
The remainder of repairer who confirmed a courtesy vehicle will be made available to you on Thursday, but Marlinee will keep you updated.
Regards
The OUTsurance Team