HC
Harry C
1 reviews | Active since Jan 2018
19 Nov 2019, 15:07
No call back from Outsurance.
Went online 3 says ago to add something to my policy after filling all details the website came up with a notification that I will be called back. 3 Days later no call. Outsuranse has no complaints email so my only resolution is Hello Peter. I spend about 8000 a month on policies and get no service If you do not have the staff rather ask the costumer to call the call center.
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Replies (2)
OUTsurance's replyOfficial
20 Nov 2019, 17:11Good day Harry,
Thank you for notifying us. We are currently investigating why the message was not allocated.
We have amended your policy as requested and we have emailed you the updated policy schedule. Please let us know if you need any further assistance. We do have an email address for queries/complaints - ***
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for notifying us. We are currently investigating why the message was not allocated.
We have amended your policy as requested and we have emailed you the updated policy schedule. Please let us know if you need any further assistance. We do have an email address for queries/complaints - ***
We do apologise for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply20 Nov 2019, 17:11
Official
Good day Harry,
Thank you for notifying us. We are currently investigating why the message was not allocated.
We have amended your policy as requested and we have emailed you the updated policy schedule. Please let us know if you need any further assistance. We do have an email address for queries/complaints - ***
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for notifying us. We are currently investigating why the message was not allocated.
We have amended your policy as requested and we have emailed you the updated policy schedule. Please let us know if you need any further assistance. We do have an email address for queries/complaints - ***
We do apologise for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's replyOfficial
20 Nov 2019, 17:11Hello Peter has blocked the email address. We will send you a private message with the email address.
Regards,
OUTsurance
Regards,
OUTsurance
OUTsurance's reply20 Nov 2019, 17:11
Official
Hello Peter has blocked the email address. We will send you a private message with the email address.
Regards,
OUTsurance
Regards,
OUTsurance