1 reviews | Active since May 2017

03 Feb 2022, 19:34

No Auth to debit my account

Very disappointed & dissatisfied - I phoned in twice, once for a quote for car insurance & then a quote for life insurance which they convinced me to take a funeral plan. Both of the consultants were informed by myself that I was unemployed & told them I will contant them when I am ready to go ahead & begin the policies. Since December, I have had 4 debit orders come off my account that doesn't have funds, costing me R147 each time - I have queried telephonically, emailed & NOTHING! I HAVE SIGNED NOTHING TO ALLOW THEM TO DEBIT MONEY OFF MY ACCOUNT

Has this happened to anyone else - I am super I rarity!?

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Replies (1)
OUTsurance
OUTsurance's reply07 Feb 2022, 11:47
Official
Hello Sam

Thank you for your feedback, which is naturally alarming.
We cannot debit a client's account without mutual agreement and consent.

We are auditing the call and will provide you with proper feedback.

Regards
OUTsurance